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Frequently Asked Questions

Frequently Asked Questions

  • I registered for an event, but did not get a confirmation. How do I receive one?

    NAWHC contacts can view current invoices, payment history, and outstanding balances by logging into their profile and visiting the Finances section.

    Access your finances here:
    https://nawhc.community/Sys/Profile/Finances

    If you have questions about an invoice or payment, please contact NAWHC for assistance.  

  • How do I update my NAWHC member profile information?

    NAWHC members can update their contact information, organization details, password, and other profile settings by logging into their member account.

    Access your member profile here:
    https://nawhc.community/Sys/Profile

    Keeping your profile information current helps ensure you receive important NAWHC communications and member benefits. 

  • How do I update my email subscription preferences?

    NAWHC members can manage their email communication preferences by logging into their member profile and updating their subscription settings.

    This allows you to choose which NAWHC emails and announcements you would like to receive.

    Manage your subscriptions here:
    https://nawhc.community/Sys/Profile/Subscriptions 

  • How do I view my NAWHC invoices and payments?

    NAWHC members can view current invoices, payment history, and outstanding balances by logging into their member profile and visiting the Finances section.

    Access your finances here:
    https://nawhc.community/Sys/Profile/Finances

    If you have questions about an invoice or payment, please contact NAWHC for assistance. 

  • How do I manage my organization’s bundle members?

    Hi! I can help you update the bundle members connected to your NAWHC membership.

    As the Bundle Coordinator, you can manage your organization’s linked members by logging into your NAWHC profile here:

    https://nawhc.community/Sys/Profile

    Once logged in, go to your member profile and look for the bundle/member management section. From there, you can add, remove, or update the individuals connected to your organization’s membership.

    Need help? Contact NAWHC at info@nawhc.org

  • What is NAWHC?

    The National Association for Worksite Health Centers (NAWHC) is a leading resource for advancing employer-sponsored health care. It connects organizations with research, education, and collaboration tools to enhance workplace health initiatives, including onsite, near-site, and virtual clinics

    About Us

  • What is an onsite, near-site or shared clinic?

    Onsite Clinics: Located at or near the workplace and managed by or contracted through the employer. They offer services from first aid to comprehensive primary and chronic care.

    Near-site Clinics: Located offsite but designated for a specific employer’s workforce and dependents, providing similar services to onsite clinics.

    Shared Clinics: Operated by vendors or health providers for multiple employers on a membership basis, giving employees and dependents access—ideal for smaller or distributed workforces.

    Learn more on the about page found HERE 

  • What types of organizations belong to NAWHC?

    NAWHC’s membership includes:

    • Public and private employers of all industries, size and location
    • Unions and Taft Hartley Plans
    • Clinic vendors
    • Hospitals and medical groups
    • Benefit advisors
    • Wellness professionals and vendors
    • Pharmaceutical firms and other health benefit stakeholders.

    NAWHC offers a corporate membership, allowing access to its programs and resources to anyone your firm lists as a contact under a single membership.

    Visit the membership page

  • How to do you measure the performance of a worksite clinic or the clinic manager?

    NAWHC recommends an employer use a “Value of the Investment (VOI) strategy in measuring the performance of a worksite clinic or its manager A VOI approach means looking beyond the ROI return on capital but also if the clinic has:

    • Increased access
    • Improved quality outcomes
    • Increased productivity by reducing absenteeism
    • Improved patient experience/satisfaction
    • Reduced work injuries
    • Increased engagement in health benefit programs, and
    • Improved recruitment and retention.
  • What are the major considerations steps in developing a worksite clinic?

    Before contracting or building an onsite or near-site clinic or contracting with a shared/multi-employer clinic consider the following:

    • Why do you want a clinic for employees? What are your objectives?
    • Do you need an onsite, near-site or shared clinic? Do you have the space and budget for a clinic?
    • Should you build and manage the clinic yourself or contract with a clinic vendor or local health provider?
    • What services do you want to offer?
    • What staff do you want to deliver care?
    • What key performance indicators are important (cost savings, increase in access, satisfaction, experience, productivity, etc.) and how will you or your clinic manager measure and report these?
    • What are your expectations for ROI? When do you or the C-Suite need to see results?
  • What is direct contracting for medical services?

    Direct contracting is a benefits strategy that allows an employer to contract directly with high-quality providers or vendors for services. This can include primary care, behavioral health, disease management, Centers of Excellence, ambulatory surgery, imaging, physical therapy, and other ancillary services. Direct contracting removes the need for intermediaries, offering more accountability, cost transparency, access, and customized care for an employer.

  • What benefits does NAWHC offer a member

    NAWHC offers a member the following benefits:

    • Free and discounted online and in-person educational programs,
    • Networking opportunities
    • Benchmarking data, and
    • A vast clearinghouse of information for those new to worksite clinics or who want to gain more value from their clinic investment.

      Visit the Membership Page 

  • I’m ready to join – How do I become a member?

    You can become a member today by visiting the membership sign up page. You can join immediately by completing the online application or download the PDF application and pay your dues or request an invoice. Follow the prompts an d choose the membership that is right for you. Should you have any questions about how to complete the application or which member category you should select, send them to membership@nawhc.org or call 214-665-8893.

    Go to Membership

  • What are the benefits of becoming a NAWHC sponsor?

    Sponsorship provides visibility with employers, vendors, and industry leaders who are shaping the future of direct contracting, onsite and near-site health centers. 

    Sponsorship Information 

  • What types of Sponsorships are available to partner with NAWHC?

    You can check out the variety of sponsorship options by visiting this link. 

    Sponsorship Information  

  • Who Should Partner With NAWHC?

    Organizations that design, manage, or support worksite health centers are ideal NAWHC partners. This includes onsite and near-site clinic developers, clinic staffing vendors, screening and wellness program providers, pharmacy or pharmaceutical vendors, fitness equipment and service providers, and companies offering ancillary or virtual health solutions.

    Sponsorship Information

Membership

  • What is included with an Organizational (Bundle) Membership?

    Organizational Membership allows multiple employees from your organization to receive individual member access under one membership.

    Each member receives their own login and can access member resources, webinars, publications, and the NAWHC Member Directory. 

  • How do I become an NAWHC member?

    Visit our Membership page to review membership options and complete your application.

    Membership Information:
    https://nawhc.org/membership/ 

  • What are the benefits of becoming an NAWHC member?

    NAWHC membership provides access to a national community of employers, health systems, providers, consultants, and industry partners committed to advancing workplace healthcare.

    Member benefits include:

    • Complimentary registration for select member webinars and educational programs
    • Monthly First Monday Roundtables featuring live discussions with industry leaders and peers
    • Access to the NAWHC Member DirectoryThe NAWHC Resource Hub with research, benchmarking tools, publications, and guides
      The NAWHC NOW! newsletter
    • Discounts on conferences and select educational programs
    • Opportunities to participate in surveys, benchmarking initiatives, and collaborative discussions
    • Opportunities to present webinars, contribute articles, and share best practices with the NAWHC community 

Managing Your Membership

  • How do I remove or update members from my organization’s bundle membership?

    If someone leaves your organization or no longer requires access, please contact the NAWHC Membership Team by completing the Member Access Request Form, on the Membership page.

    https://nawhc.org/membership

    Once submitted, the request is reviewed by the NAWHC Membership Team.  

  • How do I add a new employee to my organization’s membership?

    If your organization has an Organizational (Bundle) Membership, new employees can request member access by completing the Member Access Request Form, on the Membership page.

    https://nawhc.org/membership

    Once submitted, the request is reviewed by the NAWHC Membership Team. After approval, the individual will receive instructions for accessing their NAWHC member account. 

  • How do I update my email subscription preferences?

    Manage the types of emails you receive from NAWHC by updating your subscription preferences.

    https://nawhc.community/Sys/Profile/Subscriptions 

  • How do I view my invoices or make a payment?

    Invoices, payment history, and receipts are available from your member profile.

    https://nawhc.community/Sys/Profile/Finances 

  • How do I update my NAWHC member profile?

    Log into your member account and update your personal information at any time.

    https://nawhc.community/Sys/Profile 

Networking & Community

  • What are the First Monday Roundtables?

    First Monday Roundtables are complimentary monthly discussions exclusively for NAWHC members.

    These live sessions provide an opportunity to:

    • Connect with fellow members
    • Discuss emerging industry topics
    • Share best practices
    • Ask questions during interactive conversations
    • Learn from employers and subject matter experts across the country

    Upcoming Roundtables can be found on the Events page. 

  • What is the NAWHC Member Directory?

    The Member Directory allows NAWHC members to connect with employers, healthcare providers, consultants, vendors, and other professionals working in workplace healthcare.

    Members frequently use the directory for networking, benchmarking, collaboration, and finding industry expertise.

    https://nawhc.community/Membership-Directory 

Education

  • What is NAWHC NOW!?

    What is NAWHC NOW!?

    NAWHC NOW! is the Association’s newsletter featuring:

    • Industry news
    • Upcoming educational programs
    • Workplace healthcare trends
    • Member highlights
    • Research updates
    • Association announcements 
  • What is the NAWHC Resource Hub?

    The NAWHC Resource Hub is a growing library of workplace healthcare resources designed to help members improve and expand their health center programs.

    Resources include:

    • Research and benchmarking reports
    • Implementation guides
    • Industry publications
    • Best practices
    • Educational tools
    • Performance measurement resources 
  • Are webinar recordings available?

    Yes, most webinars are recorded and made available following the event. 

    Members receive access to recordings and presentation materials after each program.

  • Where can I find upcoming webinars and events?

    View upcoming educational programs, webinars, conferences, and First Monday Roundtables on the Events page.

    https://nawhc.org/events/ 

Member Participation

  • Can I present a webinar or share educational content with NAWHC?

    Can I present a webinar or share educational content with NAWHC?

    Absolutely!

    NAWHC welcomes educational content from employers, healthcare providers, consultants, and industry experts.

    If your organization has a case study, innovative program, research, or educational topic to share, contact us at info@nawhc.org. We will conn ect you with Larry Boress, Executive Director of NAWHC, to discuss potential opportunities for webinars, conference sessions, articles, or other educational programming.