I registered for an event, but did not get a confirmation. How do I receive one?
NAWHC contacts can view current invoices, payment history, and outstanding balances by logging into their profile and visiting the Finances section.
Access your finances here:
https://nawhc.community/Sys/Profile/Finances
If you have questions about an invoice or payment, please contact NAWHC for assistance.
How do I update my NAWHC member profile information?
NAWHC members can update their contact information, organization details, password, and other profile settings by logging into their member account.
Access your member profile here:
https://nawhc.community/Sys/Profile
Keeping your profile information current helps ensure you receive important NAWHC communications and member benefits.
How do I update my email subscription preferences?
NAWHC members can manage their email communication preferences by logging into their member profile and updating their subscription settings.
This allows you to choose which NAWHC emails and announcements you would like to receive.
Manage your subscriptions here:
https://nawhc.community/Sys/Profile/Subscriptions
How do I view my NAWHC invoices and payments?
NAWHC members can view current invoices, payment history, and outstanding balances by logging into their member profile and visiting the Finances section.
Access your finances here:
https://nawhc.community/Sys/Profile/Finances
If you have questions about an invoice or payment, please contact NAWHC for assistance.
How do I manage my organization’s bundle members?
Hi! I can help you update the bundle members connected to your NAWHC membership.
As the Bundle Coordinator, you can manage your organization’s linked members by logging into your NAWHC profile here:
https://nawhc.community/Sys/Profile
Once logged in, go to your member profile and look for the bundle/member management section. From there, you can add, remove, or update the individuals connected to your organization’s membership.
Need help? Contact NAWHC at info@nawhc.org.
What is NAWHC?
The National Association for Worksite Health Centers (NAWHC) is a leading resource for advancing employer-sponsored health care. It connects organizations with research, education, and collaboration tools to enhance workplace health initiatives, including onsite, near-site, and virtual clinics
What is an onsite, near-site or shared clinic?
Onsite Clinics: Located at or near the workplace and managed by or contracted through the employer. They offer services from first aid to comprehensive primary and chronic care.
Near-site Clinics: Located offsite but designated for a specific employer’s workforce and dependents, providing similar services to onsite clinics.
Shared Clinics: Operated by vendors or health providers for multiple employers on a membership basis, giving employees and dependents access—ideal for smaller or distributed workforces.
Learn more on the about page found HERE
What types of organizations belong to NAWHC?
NAWHC’s membership includes:
NAWHC offers a corporate membership, allowing access to its programs and resources to anyone your firm lists as a contact under a single membership.
How to do you measure the performance of a worksite clinic or the clinic manager?
NAWHC recommends an employer use a “Value of the Investment (VOI) strategy in measuring the performance of a worksite clinic or its manager A VOI approach means looking beyond the ROI return on capital but also if the clinic has:
What are the major considerations steps in developing a worksite clinic?
Before contracting or building an onsite or near-site clinic or contracting with a shared/multi-employer clinic consider the following:
What is direct contracting for medical services?
Direct contracting is a benefits strategy that allows an employer to contract directly with high-quality providers or vendors for services. This can include primary care, behavioral health, disease management, Centers of Excellence, ambulatory surgery, imaging, physical therapy, and other ancillary services. Direct contracting removes the need for intermediaries, offering more accountability, cost transparency, access, and customized care for an employer.
What benefits does NAWHC offer a member
NAWHC offers a member the following benefits:
I’m ready to join – How do I become a member?
You can become a member today by visiting the membership sign up page. You can join immediately by completing the online application or download the PDF application and pay your dues or request an invoice. Follow the prompts an d choose the membership that is right for you. Should you have any questions about how to complete the application or which member category you should select, send them to membership@nawhc.org or call 214-665-8893.
What are the benefits of becoming a NAWHC sponsor?
Sponsorship provides visibility with employers, vendors, and industry leaders who are shaping the future of direct contracting, onsite and near-site health centers.
What types of Sponsorships are available to partner with NAWHC?
You can check out the variety of sponsorship options by visiting this link.
Who Should Partner With NAWHC?
Organizations that design, manage, or support worksite health centers are ideal NAWHC partners. This includes onsite and near-site clinic developers, clinic staffing vendors, screening and wellness program providers, pharmacy or pharmaceutical vendors, fitness equipment and service providers, and companies offering ancillary or virtual health solutions.
Our company’s NAWHC membership contact has changed. How do we update the primary contact and receive our renewal invoice?
If the person responsible for managing your organization’s NAWHC membership has changed, contact membership@nawhc.org with the name and email address of the new primary contact.
NAWHC can update your organization’s membership record and bundle coordinator and ensure the appropriate contact receives any outstanding or upcoming membership renewal invoices.
Once updated, the new bundle coordinator can also manage the individuals included under the organization’s NAWHC membership.
What is included with an Organizational (Bundle) Membership?
Organizational Membership allows multiple employees from your organization to receive individual member access under one membership.
Each member receives their own login and can access member resources, webinars, publications, and the NAWHC Member Directory.
How do I become an NAWHC member?
Visit our Membership page to review membership options and complete your application.
Membership Information:
https://nawhc.org/membership/
What are the benefits of becoming an NAWHC member?
NAWHC membership provides access to a national community of employers, health systems, providers, consultants, and industry partners committed to advancing workplace healthcare.
Member benefits include:
How do I remove or update members from my organization’s bundle membership?
If someone leaves your organization or no longer requires access, please contact the NAWHC Membership Team by completing the Member Access Request Form, on the Membership page.
https://nawhc.org/membership
Once submitted, the request is reviewed by the NAWHC Membership Team.
How do I add a new employee to my organization’s membership?
If your organization has an Organizational (Bundle) Membership, new employees can request member access by completing the Member Access Request Form, on the Membership page.
https://nawhc.org/membership
Once submitted, the request is reviewed by the NAWHC Membership Team. After approval, the individual will receive instructions for accessing their NAWHC member account.
How do I update my email subscription preferences?
Manage the types of emails you receive from NAWHC by updating your subscription preferences.
How do I view my invoices or make a payment?
Invoices, payment history, and receipts are available from your member profile.
How do I update my NAWHC member profile?
Log into your member account and update your personal information at any time.
What are the First Monday Roundtables?
First Monday Roundtables are complimentary monthly discussions exclusively for NAWHC members.
These live sessions provide an opportunity to:
Upcoming Roundtables can be found on the Events page.
What is the NAWHC Member Directory?
Members frequently use the directory for networking, benchmarking, collaboration, and finding industry expertise.
Why Employers Need an Onsite or Near-Site Center.
NAWHC’s Role in Developing and Expanding Worksite Centers
NAWHC helps organizations of all sizes create and expand onsite and near-site clinics through its educational programs, benchmarking surveys, networking roundtables, website resources and research projects.
Our unbiased and objective information and opportunities for learning and sharing experiences will help you set your objectives and select the appropriate design, programs, measures, vendors and consultants to realize your onsite clinic vision and bring outstanding benefits to your organization and its employees.
For information on the value of membership and to obtain an application, go to our Membership page
The Increasing Use of Onsite and Near-site Clinics
In 2021 NAWHC and Mercer conducted a national benchmarking survey of employers of all sizes and industries. In the most recent survey, the key findings were:
How Worksite Centers Differ
Each worksite center’s services, cost-sharing, use privileges and staffing, should be customized to meet the needs of a specific organization and employer benefit strategies. These must be reflective of the objectives of the sponsoring employer (i.e., lowering medical costs, offering convenient access to providers, improving health and productivity of the population, reducing unnecessary services) and the medical needs of the population.
In most instances, worksite center is limited to employees who participate in a given health insurance plan. However, as the value of the center becomes apparent to workers and the employer, other covered groups, such as dependents, pre-65 retirees, are deemed eligible to use the services. In over 60% of centers, the services provided by the onsite clinic are free or offered at lower rates than the standard network or community provider rate. However, it’s important to note that the IRS requires that “onsite clinics” charge a “fair market” rate to persons with HSAs who want to use a clinic that provides more than first aid care.
There are several models employers can choose to design, build and manage a worksite center: Employer-managed, Vendor-managed, Provider-managed, or a combination of these.
An employer can operate the center itself, hiring the staff as its own employees. About 5-18% are managed solely by the employer. However, most employers don’t want to take on the many compliance, staffing and management tasks so they contract for these services.
The vast majority of centers are contracted out to a third-party vendor to build, manage and staff the center. In addition, a growing number of centers (18-20%) are now run by hospitals or physician groups, who use or hire their own center and administrative staffs or utilize existing provider facilities to serve the employee population.
Finally, as stated above, an increasing number of employers are participating in shared, multi-employer centers, located either on one employer’s location or centrally located. These may be owned by the employers or the employers could contract with a provider or outside vendor who specializes in this type of center. The vendor will build, staff and manage the facility either at the request of a group of employers or will solicit employers in a specified geographic area.
Regardless of the model used, it’s key that employer remain engaged in provider selection, center oversight, strategic and policy direction.
Staffing practices vary from one center to another, though over 60% of facilities are led by a Nurse Practitioner or Physician’s Assistant. In many worksite centers, a physician may be present during all hours or part-time, alongside supporting nurses and staff. Some centers provide various pharmacy, specialty or ancillary clinical services such as chiropractic, massage, occupational therapy, physical therapy, dentistry, optometry, etc., depending on employee request or employer onsite clinic strategy.
In addition, a growing number are utilizing telemedicine vendors to supplement the services after hours or to those in remote locations. The vast majority of centers are not open nights, weekends or holidays.
NAWHC recommends employers ensure there is a connection with local providers by the center staff. This helps deal with the 40%+ of workers who come to the center and don’t have a personal physician, as well as to ensure continuity and coordination of care with those patients’ who have a doctor. This will avoid additional fragmentation of care.
Typically, worksite centers are either open full-time, meaning that they are open during the typical employee workday, or part-time, where they may be a set schedule of limited days or hours per week that the center is open. Some centers even offer after-hours or weekend availability. For locations with 24 hour shifts, the hours may be longer. Availability also varies depending on location of workplace and the number of employees.
Benefits of an Worksite Center
There are many reasons why employers of all sizes should consider a worksite center, including:
What is an “Onsite” or “Near-Site” Center?
A workplace “onsite” or “near-site center” is a setting where an employer or union offers one or more medical and wellness services, delivered by licensed providers, to all or a designated portion of its active population and other eligible individuals. Today’s centers are often referred to as “health and wellness centers,” due to the wide range of first aid, occupational health, acute, primary, specialty, condition management, wellness and ancillary services offered at the location.
Many started as occupational health clinics, treating minor injuries and serving workplace health and safety needs, but have expanded in to primary care and other areas. On-site occupational health centers offer critical services like injury treatment, drug testing, & more.
Today’s worksite centers are often considered “advanced primary care” settings, led by either physicians or Nurse Practitioners or Physician Assistants. The provide coordinated primary care and condition management, as well as wellness and episodic care.
It is commonly part of the health benefit options that an employer offers to its workers. IT also can be part of a union’s member benefits. While most health care clinics are located in close proximity or within or “onsite: at the workplace, a growing number are located outside, but with easy access to the worksite. A “near-site” clinic may be used due to the lack of space at the main location or to ease access for those living or working in more distant or remote locations.
Another option for employers and unions – both large and small – is to share a near-site center. A near-site center that is located in an area where multiple employers are operating, or where workers live enables an employer/union with a smaller workforce to provide a center benefit with little or no capital investment. Another approach for smaller employers/unions or those with multiple or remote locations is to offer mobile vans that come to the worksite or multiple worksites of an employer.
Finally, we’re seeing an increasing use of “virtual” centers or services to a workforce. A virtual center is unlike a telehealth or nurse call line in that the providers are often the same as an employee would see in the brick and mortar clinic at work or they are the same providers each time the patients calls. These services are being used to provide initial triage to determine if the patient actually needs to see a provider in person or if the health concerns can be handled by a provider remotely.
Often, the virtual provider will use a person’s cell phone camera and microphone to identify problems. In some cases, there is a cart or kiosk the patient would use that has equipment to allow the remote provider to obtain vital signs to determine the patient’s condition and need for in-person care or prescriptions.
The objectives of all these approaches are to provide easy access and immediate attention, at little or no cost, for a host of services and products that an employee would normally have to leave the worksite to obtain.
As a result, worksite centers, offering a variety of settings and staffing, are quickly gaining in popularity, especially among mid-large employers of all industries. These facilities may be sponsored by public or private employers, union groups or other plan sponsors. Even smaller employers can have a nurse or other provider offer screenings, preventive care, coaching or minor services at minimal cost and still reap the benefits.
Employer-sponsored worksite center are all unique, reflecting the demographics, culture, geography and clinical needs of the employer and its workers, as well as the medical resources available in the local community.
What is NAWHC NOW!?
NAWHC NOW! is the Association’s newsletter featuring:
What is the NAWHC Resource Hub?
The NAWHC Resource Hub is a growing library of workplace healthcare resources designed to help members improve and expand their health center programs.
Resources include:
Are webinar recordings available?
Yes, most webinars are recorded and made available following the event.
Members receive access to recordings and presentation materials after each program.
Where can I find upcoming webinars and events?
View upcoming educational programs, webinars, conferences, and First Monday Roundtables on the Events page.
Can I present a webinar or share educational content with NAWHC?
Absolutely!
NAWHC welcomes educational content from employers, healthcare providers, consultants, and industry experts.
If your organization has a case study, innovative program, research, or educational topic to share, contact us at info@nawhc.org. We will conn ect you with Larry Boress, Executive Director of NAWHC, to discuss potential opportunities for webinars, conference sessions, articles, or other educational programming.
